Bombardier has announced the latest addition to its expanding service and support network with a Mobile Response Team (MRT) aircraft, based in Frankfurt, Germany.
The Challenger 300 aircraft successfully completed its first mission, providing a European customer with efficient unscheduled maintenance support. The mobile response aircraft will provide coverage and skilled OEM support throughout Europe and the Middle East.
Jean-Christophe Gallagher, vice president and general manager of customer experience for Bombardier Business Aircraft, said: “With this investment, we are adding expertise and increasing accessibility to OEM support for our European operators, paving the way for the industry’s largest and longest-range business jet—our flagship Global 7500 aircraft—which is now in service.”
The Challenger 300 aircraft will supplement the shipping of parts from Bombardier’s main European parts distribution hub at Frankfurt International Airport.
There are seven Bombardier line maintenance stations in Europe located in the UK, Austria, France, and Italy, supporting heavy maintenance services provided by Bombardier’s newest service centre’s at London Biggin Hill Airport in the UK and Lufthansa Bombardier Aviation Services in Berlin.
Five new MRT trucks have been deployed, bringing the current worldwide total to 30.