Aero Star Aviation, a leading Embraer maintenance provider, recently launched a new AI-powered virtual assistant to enhance the overall customer experience and reduce maintenance downtime.
The new AI virtual assistant, Ava, has been implemented to streamline the technician’s troubleshooting process.
The data accessed by Ava is powered by Aero Star’s years of knowledge and experience on the Phenom100 and 300.
Ava can deliver intuitive support to the technicians, providing instant access to important maintenance data.
Chris Grinnell, Owner/President, Aero Star Aviation said: “Our technicians will have the information they need instantly, without the delays of traditional document searches or manual troubleshooting.
“Ava will increase the accuracy of the repairs, along with accelerating the process of the maintenance timeline”.