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Airline Ground Services November issue 2011
Date of issue:08/11/2011
Jo Murray speaks to Nils Ecke, Vice President Product Management Airport & Passenger Services, and Oliver Widmann, Head of Commercial Airport Relations, Lufthansa, about the airline's penchant for outsourcing the handling function and yet remaining firmly in charge of all the important parameters on the ground.
Turkish Ground Services comprises more than 3,000 pieces of equipment and 6,000 staff. It offers ramp, passenger and cargo handling services. Airline Ground Services finds out more from Bayram Ozcelik, General Manager of TGS.
Norwegian Air Shuttle is the second largest airline in Scandinavia, and has a route network that stretches across Europe into North Africa and the Middle East. Lasse Sandaker-Nielsen, spokesperson for Norwegian, explains how the airline manages its operations on the ground.
In the development of ground services Rikke H Pallesen, Director Ground Operations, at Cimber Sterling tells Airline Ground Services that the airline strives to offer the best service to all its passengers.
Robert Sikam, Director, Airline IT solutions, EMEA, Travelport, tells Jo Murray that there is not necessarily a clear cross over in terms of customers between the GDS part of the business and the Airline IT Solutions business but both have a vital role to play.
Danube Wings, the Slovak air carrier, transported 86,894 passengers in 2010. We speak to Captain Peter Galovic, Chief Executive Officer, Danube Wings, about the airline's arrangements for ground handling.
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Airline Ground Services May/June 2011
Date of issue:26/04/2011
Ferrovial successfully concluded the sale of Swissport to PAI Partners, the European private equity firm, in February 2011. Ricardo de Serdio, Partner in PAI Partners, explains to Jo Murray.
Kati Ihamaki, Vice President Sustainable Development, explains how Amadeus' Altea DCS FM system has improved Finnair's environmental credentials.
Hideyuki Isomura, Manager, Strategy and Planning, Passenger Systems, Japan Airlines, explains its "QuiC" technology that enables domestic air travel to stack up alongside the Bullet Train.
Siegfried Pasler, the Chief Executive Officer of AeroGround, speaks to us; and so does Amr Samir, Chairman, Link Agency. A
Also covered in this issue are: XOPS, Maximus Air Cargo, Jade Cargo International, Bangkok Flight Services, AAT, ARINC, Amadeus, Gulf Air and Saudi Ground Services Company.
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Airline Ground Services March 2011
Date of issue:23/02/2011
Don Hunter is Oman Air's Chief Officer, Airport Operations. He insists that everyone has to win from the relationship between handler and airline. Jo Murray speaks to him.
We ask Ahmed Janahi, Director, Ground Operations at Gulf Air, about the way in which Gulf Air procures ground services.
Jo Murray reports that ground handlers, airports and regulators in central and eastern Europe refuse to stand. We also ask Vueling's Ground Operations Director, Arturo Lopez, about buying third party services.
In addition, we speak to: Waguih Ouess, former Senior Manager at the Port Authority of New York & New Jersey; Bernt Lindberg, Partner in Accent Equity; Ahmed Bassa at Dube TradePort; Michel Fiorani at Cargolux Airlines International; Unitpool CEO David Harman; Robert Arendal; Chairman of the Cool Chain Association; Sanjay Varkey, Chief Executive Officer, Shell MRPL Aviation; Neil Fisher, Vice President of Global Security Solutions at Unisys; and Phil Walton, Partner in Mundays LLP.
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Airline Ground Services December 2010
Date of issue:27/10/2010
Air Asia bucks the outsourcing trend at its hubs. Jo Murray finds out more about the airline's ground services strategy from Bo Lingam, Chief Operating Officer, AirAsia.
Also, Norway's Wideroe Flyveselskap AS is one of the most punctual airlines in the world. Wideroe's Vice President Production, Stein Terje Dahl, explains.
Also on the airline front, Shraga Richter, Deputy Director Ground Handling Agreements in the Procurement & Supply Division of EL-AL ISRAEL AIRLINES, answers Airline Ground Services questions.
On the IT front, we speak to Holger Mattig, Managing Director and Chief Executive Officer of UFIS-AS, and Kevin Peterson, Senior Product Manager at SITA.
For cargo, we cover: IATA , AF-KLM Cargo, Swissport, LifeConEx, WFS, Hactl, Panalpina and the ULD suppliers.
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Airline Ground Services September 2010
Date of issue:23/08/2010
This issue features WestJet which pioneered low-cost flying in Canada and now operates a modern fleet of 89 Next-Generation 737 aircraft. Jo Murray asks Blair Freimark, Manager of Contract Services focusing on ground handling services contracts for WestJet, about the airline's strategy on the ground.
We also interview Dimitrij Berginc, Director of Ground Operations and Procurement at Adria Airways, and Joseph Ogero Nyakundi, Manager GHS & Outstation Procurement at Kenya Airways.
In terms of handlers, we talk to ATA, ASE Group, North Hub Services, MIASCOR and a host of ground service providers in Africa.
Then we come to load control and we speak to Air Dispatch and Key Codes.
On the IT front, Marc Desnoyers, Chief Executive Officer of JetStream, says that the need to take another look at the management of his company's resources led to the implementation of the WorkBridge RMS software. We find out more.
Finally, we cover the new low cost pier at Copenhagen Airport and service level agreements from the lawyer's perspective.
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