Airline Ground Services

Airline Ground Services

Jo Murray speaks to Nils Ecke, Vice President Product Management Airport & Passenger Services, and Oliver Widmann, Head of Commercial Airport Relations, Lufthansa, about the airline's penchant for outsourcing the handling function and yet remaining firmly in charge of all the important parameters on the ground.

Turkish Ground Services comprises more than 3,000 pieces of equipment and 6,000 staff. It offers ramp, passenger and cargo handling services. Airline Ground Services finds out more from Bayram Ozcelik, General Manager of TGS.

Norwegian Air Shuttle is the second largest airline in Scandinavia, and has a route network that stretches across Europe into North Africa and the Middle East. Lasse Sandaker-Nielsen, spokesperson for Norwegian, explains how the airline manages its operations on the ground.

In the development of ground services Rikke H Pallesen, Director Ground Operations, at Cimber Sterling tells Airline Ground Services that the airline strives to offer the best service to all its passengers.

Robert Sikam, Director, Airline IT solutions, EMEA, Travelport, tells Jo Murray that there is not necessarily a clear cross over in terms of customers between the GDS part of the business and the Airline IT Solutions business but both have a vital role to play.

Danube Wings, the Slovak air carrier, transported 86,894 passengers in 2010. We speak to Captain Peter Galovic, Chief Executive Officer, Danube Wings, about the airline's arrangements for ground handling.