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Lufthansa has adopted a market forces approach to acquiring ramp handling services; and a high technology approach to passenger and baggage handling. Jo Murray speaks to Lufthansa’s Stephan Klar, Vice President Commercial Airport and Handling Relations, and Oliver Wagner, Vice President Global Airport Products and Services...read more
Date Posted: 06/05/2008
Issue: Airline Handling International June 2008
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Aeroflot is one of the world’s oldest airlines with a history traceable to 1923. By April 2006 it had joined the SkyTeam Alliance and is now completing the construction of its own terminal at Sheremetyevo International Airport – known as Sheremetyevo Terminal 3. All these factors impact significantly on its ground operations and procedures. Vladimir Smirnov, Director of Aeroflot Ground Handling, talks to us
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Date Posted: 06/05/2008
Issue: Airline Handling International June 2008
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Air Canada is a champion of new technologies for baggage and passenger check-in. The airline started using 1-D barcodes on boarding passes in 1997 to support the self-service kiosks it introduced in 1995, at which time it also started developing self service baggage drop. We speak to Georg Theis, Senior Director – Airports at Air Canada, about Air Canada’s use of the newest technologies
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Date Posted: 06/05/2008
Issue: Airline Handling International June 2008
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Air France has put in place its Saphir programme to ensure equality for passengers with all levels of mobility when travelling by air. This programme has been running since 2001 and goes way beyond the regulatory requirements. Jean Pierre Lefebvre, Air France’s Corporate Coordinator for the Handling of Passengers with Reduced Mobility, talks to Airline Handling International
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Date Posted: 06/05/2008
Issue: Airline Handling International June 2008
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Optimising airport information technology and telecommunication (IT&T) systems is a boon for airline handling. Cost-efficient IT enablement of an airline’s processes delivers future-centric passenger and aircraft handling. But it all takes thorough airport planning, says Al Lyons, Principal at Arup and leader of Arup’s Information Communications Technology consulting practice in the Americas...read more
Date Posted: 06/05/2008
Issue: Airline Handling International June 2008
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Heathrow’s second largest airline – bmi – has a ground handling strategy that can best be described as “technology led” above the wing and “secure but customer focused” below the wing. Dominic Paul, bmi’s Director of Airport Services, Ground Operations and Cargo, explains to Jo Murray...read more
Date Posted: 06/05/2008
Issue: Airline Handling International June 2008
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Massimo Panagia is the founder, Chief Executive Officer and Managing Director of Cargoitalia; previously he was the Managing Director of Alitalia Cargo. Having worked in the air cargo sector for 12 years, he is expertly placed to comment on the delivery of air cargo handling solutions. We speak to him
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Date Posted: 06/05/2008
Issue: Airline Handling International June 2008
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Cargolux Vice-President, Pierre Wesner, holding responsibility for the company’s business and commercial network expansion out of Europe, including new routes and stations and the development of new markets, initiated Cargolux’s services to the Middle East region, to Africa and earlier to South America and Taiwan. Wesner answers Airline Handling International’s questions about handler selection ...read more
Date Posted: 06/05/2008
Issue: Airline Handling International June 2008
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